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Hello! I’m Charlotte a Service Designer with skills in project management, user research, strategy and digital. Since 2014 I've designed services with organisations across the public, private and charity sectors. I strive to design services which harness technology to reduce inequality and influence positive social change.


Doing

Service Designer at Public Health England
Side hustle creating Take Care magazine

Done

2018 - Freelance Service Designer
2017 - 2018 MA in Service Design at Royal College of Art
2017 - Service Design at Mind, the mental health charity
2016 - 2017 - Hosting Another Side Cast, the podcast about side projects
2014 - 2016 - Worked at Snook service design agency, projects included CycleHack + Aye Mind
2015 - Freelance for YCN for Saatchi London and Toyota AYGO
2015 - Co founded The Plinth, a living room gallery