Let's design great services together

I'm Charlotte, I've been a Service Designer since 2014. My skills are in: Service Design, User Research and Interaction Design.

Recent work

Here's some of my recent projects across start ups, large corporates, third sector and government.

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See all my work
Image of laptop showing evaluation guide
Public Health England
Service Design
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User Research
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User Experience Design
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xyz
SmartShop
User Experience Design
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User Research
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Woman at MSF using handover template
Médecins Sans Frontières
Service Design
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User Research
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Kalda
Brand strategy
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Identity design
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Service Design
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User Experience Design
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User Research
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An image of the post-its of the Addaction project
With You
Service Design
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User Research
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Callum, a white man chats to Ami, a mixed-race woman with a cute little baby on her lap.
Public Health England's Data-enabled Health Services
Service Design
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User Research
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Organisations I've worked with

Skills

I work on projects from the discovery stage, through to live. I can also improve and maintain existing services.

Service Design
User Research
User Experience Design
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Let’s make great digital experiences together
WorkAboutContact
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iamcharlottefountaine@gmail.com